Transport for Ireland marks seven years of inclusive travel
The National Transport Authority has celebrated seven years of the JAM Card initiative, which assists passengers with hidden disabilities across the national network. A new ramp request card has also been introduced to further enhance accessibility for all commuters.
The National Transport Authority, in collaboration with the NOW Group, has marked a significant milestone in Irish public transport by celebrating seven years of the JAM Card initiative. Designed to support individuals with autism, learning difficulties, or communication barriers, the programme allows passengers to discreetly signal that they may require additional patience or time when navigating the TFI network. This vital tool is currently accepted across all major operators, including Bus Éireann, Dublin Bus, and the Luas.
Building on this legacy of inclusivity, the NTA has officially introduced the new 'Ramp Please' card. This practical addition provides a non-verbal method for passengers with disabilities to request boarding assistance, ensuring that bus travel remains a comfortable and dignified experience for everyone. By prioritising these communication aids, the authority continues to remove social barriers and foster a more welcoming environment for all members of the public.
NTA Chief Executive Anne Shaw emphasised that accessibility remains a fundamental pillar of a modern, functional transport system, noting that these tools empower passengers to travel with increased independence. Those interested in obtaining a physical JAM Card or the new ramp assistance card can find them through TFI operators nationwide or by contacting the TFI Customer Contact Centre. Detailed information and digital versions of the cards are available on the official Transport for Ireland website.