New transport initiative bolsters accessibility across Irish network

The National Transport Authority has marked seven years of championing inclusive travel by launching its 2026 campaign in collaboration with the NOW Group. This milestone highlights the ongoing success of the 'Just A Minute' initiative, which empowers passengers with learning difficulties or communication barriers to request additional time and patience while navigating public transport. With over 35,000 users already benefiting from the scheme, the programme continues to foster a more welcoming environment across all TFI services, including Dublin Bus, Irish Rail, and the Luas.

In a significant move to further improve accessibility, the NTA has introduced a new 'Ramp Please' card. This practical tool allows passengers with disabilities to discreetly signal their need for boarding assistance on bus services, removing potential communication hurdles and ensuring a more comfortable journey. Both the JAM Card and the new ramp request card are available through TFI operators or by contacting the TFI Customer Contact Centre directly.

NTA Chief Executive Anne Shaw emphasised that these measures are fundamental to building a transport system that supports every citizen with confidence and dignity. Maeve Monaghan, CEO of the NOW Group, praised the partnership for its profound impact on the daily lives of those with hidden disabilities. Detailed information regarding the initiative and guidance on how to obtain these cards are available on the official Transport for Ireland website.