HSE urges urgent cases only at CUH emergency

The Emergency Department at Cork University Hospital is currently facing exceptionally high demand, prompting the HSE South West to advise attendance solely for urgent or emergency needs. Patients with less critical conditions are encouraged to explore alternative healthcare options to avoid lengthy waits.

HSE South West has issued an advisory regarding the Emergency Department (ED) at Cork University Hospital (CUH), which is currently under considerable pressure due to very high patient volumes. To ensure those with the most critical needs receive timely care, the HSE recommends that only individuals with urgent or emergency conditions attend the ED. Those experiencing less severe health issues should consider other available services.

Alternative care options

People with non-urgent medical concerns are encouraged to utilise the following resources:

Self-care: Maintain a well-stocked medicine cabinet for common ailments such as colds and sore throats.
Pharmacy: Pharmacists can provide advice on minor illnesses.
GP Surgery: Schedule appointments with your general practitioner if feeling unwell.
Local Injury Units: Suitable for minor injuries, fractures, and burns. More information is available at www.hse.ie/injuryunits.
Out-of-Hours GP Service: If your GP practice is closed, contact SouthDoc on 0818 355 999.

Urgent Virtual Care service

GPs can also access the regional Urgent Virtual Care (UVC) telehealth service. This enables GPs and paramedics to consult directly by phone or video with senior physicians specialising in Emergency or Geriatric Medicine, to determine whether an ED visit is necessary. In the ED, patients are prioritised according to the urgency of their condition, meaning those with less serious issues may face significant waiting times. For true emergencies, individuals should attend the nearest Emergency Department or dial 999/112. For media enquiries, please contact [email protected].